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Privacy Policy for NMB Kitchen and Bathrooms

Effective Date: [01/01/2025]

At NMB Kitchen and Bathrooms, we are committed to protecting your privacy. This is in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any other way.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the website.

  • Cookies and Tracking Technologies: We may use cookies to enhance your experience on our website. Please refer to our Cookie Policy below for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our products and services.

  • To respond to inquiries or provide customer support.

  • To monitor and analyse website usage to improve our services and user experience.

  • To comply with legal obligations and protect our legal interests.

3. Lawful Basis for Processing

We process your personal data based on the following lawful bases:

  • Consent: When you provide consent for us to process your personal data for a specific purpose (e.g., booking a discovery call or visit).

  • Contractual Necessity: To fulfill a contract or agreement with you.

  • Legal Obligation: To comply with legal requirements.

  • Legitimate Interests: For our legitimate business interests, such as improving services.

4. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccuracies in your data.

  • Right to Erasure: You can ask us to delete your personal data, subject to certain exceptions.

  • Right to Restriction: You can request that we restrict the processing of your personal data in certain circumstances.

  • Right to Object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.

  • Right to Data Portability: You can request that we transfer your personal data to another organization or to you in a structured, commonly used format.

To exercise these rights, please contact us at info@manchesterkitchens.com

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. International Transfers

If we transfer your personal data outside of the UK or the European Economic Area (EEA), we ensure that the transfer is compliant with the GDPR by using appropriate safeguards, such as Standard Contractual Clauses or ensuring that the recipient country has been deemed adequate by the UK government.

7. Security Measures

We take appropriate security measures to safeguard your personal data from unauthorised access, use, alteration, or destruction. However, no transmission over the internet can be guaranteed as 100% secure.

8. Data Breach

In the event of a data breach, we will notify you without undue delay if the breach is likely to result in a high risk to your rights and freedoms.

9. Contact Us

If you have any questions about how we handle your personal data or wish to exercise your data protection rights, please contact us at:

Email: info@manchesterkitchens.com

Cookie Policy for NMB Kitchen and Bathrooms

Effective Date: 1/1/2025

This Cookie Policy explains how NMB Kitchen and Bathrooms uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences and improve your user experience. Cookies can be either session-based (temporary) or persistent (stored for a specified period).

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the functioning of our website. They enable basic features like page navigation and secure areas of the site.

  • Performance Cookies: These cookies help us analyse how visitors interact with our website, which allows us to improve its performance and user experience.

  • Functional Cookies: These cookies remember your preferences and settings to provide you with a personalised experience.

  • Targeting Cookies: These cookies track your browsing habits to deliver tailored advertisements and promotions.

3. Third-Party Cookies

We may use third-party services, such as Google Analytics or advertising networks, that use cookies to collect data about your browsing activities. These third-party cookies may be used for purposes such as tracking website traffic, analysing trends, and serving targeted ads.

4. Managing Cookies

You have the option to control and manage cookies through your browser settings. You can choose to block or delete cookies at any time. Please note that if you disable certain cookies, it may impact the functionality of our website.

For more information on how to manage cookies in your browser, visit the help section of your browser or the website of the browser manufacturer.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.